Work Experience: 1-3 Years
Work Location: Delhi NCR
Type: Full-Time
Annual CTC: Rs. 2.5 LPA - 4 LPA
Qualification Required: MBA
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Job Responsibilities
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Manage and Track employee reporting.
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To collect task reports and analyze progressive improvements.
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To keep check on ERP usage by clients.
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To address ERP updates if required.
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Coordinate with client and Backend team to attain common goal.
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Arrange ERP support to clients as and when required.
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Checking and responding to mails in timely manner.
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To keep track of client working if e-Care panel is up to date and take action on panel related problems of Parents, Teachers and Students if required.
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Monitoring if the school website is up to date and guiding the team for any issues.
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Monitoring working on ERP software and keeping track for its backup to be sent to Head office like for Report Cards, Fee Entry, Library Books Entry etc.
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Attending PTM with teams and maintaining a complaint log book.
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Maintaining a log of CRM tickets that needs priority or special consideration.
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Analyzing scope of improvements.
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Taking necessary actions and keeping the reporting authority posted with updates.
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Preparations of reports, presentations, meeting notes and minutes for Executive Management team.
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Acting as the point of contact between the internal or external executives.
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Travelling occasionally for the meetings.
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Liaise with clients and internal project teams on behalf of Executive Management team when required.
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Assists with daily administrative duties and completes broad variety of administrative tasks that include managing an active calendar of appointments, drafting letters, etc.
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Manage and complete follow up for prospective projects.
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Maintain confidentiality and privacy at all times which is necessary and appropriate for the discharge of the role and responsibilities.
Required Skills Set
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Good verbal and written communication skills.
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Ability to work accurately in a busy and demanding environment.
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Self-motivated with the ability to work proactively using own initiative.
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Good analytical and problem-solving ability.
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Work management with pre-planned tasks execution.
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Must be comfortable to travel for meetings with the Management.
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Must be Soft spoken.
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Must have knowledge of MS-Office (Word, Excel, Power-Point etc.).
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Ability to collaborate with a wide variety of professionals.
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Organized, attentive, observant.
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An empathetic and patient approach towards situations, and problems.
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Experience and inclination towards research-based work.
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Self-starter, ability to work independently, meet deadlines, and manage multiple projects simultaneously; thrives in a fast-paced and dynamic - environment, exceptional work ethic.
Working Days
6 Days (Monday to Saturday)
Required Resources
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Would be required to maintain a personal laptop, smart cell phone, and good internet connectivity.
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Candidate must have their own vehicle (two-wheeler/four-wheeler) (We'll provide candidate with the fuel expenses @ Rs. 3.5 per km for two-wheeler & Rs. 8.5 per km for four-wheeler).
Note
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1 Year employment bond is to be signed.
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Looking for immediate joiners.
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Travelling will be required in Delhi NCR.
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Looking for female candidates only.