Roles & Responsibilities

• Handle grievances to preserve the company's reputation.
• Demonstrate product as and when required
• Manage business operations in assigned divisions to achieve company goals.
• Evaluate division performance and recommend new strategies for performance improvements.
• Resolve business issues and ensure that all escalated issues are closed.
• Address business inquiries from customers and team members in a professional manner.
• Identify resources, assign workloads, and manage schedules to ensure timely deliveries.
• Ensure that team work in compliance with company policies and procedures.
• Assist in employee recruitment, performance evaluation promotion, retention, and termination activities
• Identify skill gaps and provide appropriate trainings to team.
• Develop and enforce best practices to ensure operational efficiency.
• Oversee staffing adjustments to obtain maximum productivity.
• Recommend cost-reduction initiatives while maintaining productivity and quality.
• Develop new business programs to meet productivity and revenue goals.
• Provide guidance to team members and monitor their performance, discipline, and attendance on regular basis.
• Identify areas of improvements and concerns and accordingly develop action plans.
• Process client invoicing promptly and oversee business accounting processes.

Required Skills Set

• Good verbal and written communication skills.
• Good presentation skills
• The ability to influence and negotiate with others
• The ability to think creatively and strategically
• Self-motivation and the ability to be motivated by targets
• Knowledge of maintaining reports of existing clients
• Efficient operation
• Strategy formation
• Budget management, conducting seminars, team counselling
• Strong analytical skills
• Decision making skills

Required Resources

• Would be required to maintain a personal laptop, smart cell phone, and good internet connectivity.
• Candidate must have their own vehicle (two-wheeler/four-wheeler) (We'll provide candidate with the fuel expenses @ Rs. 3.5 per km for two-wheeler & Rs. 8.5 per km for four-wheeler).

Experience: 2-3 Years in EdTech Industry

Qualification: Graduation in any stream

Work Location: Lucknow, Kanpur, Delhi NCR, West Bengal, Uttarakhand

Vacancy: 1 for Each Location

Remuneration: Upto 35,000 per month

Note: Looking for an immediate joiner