Operations Manager
Experience : 2-3 Years
Vacancy : 1
Tools :  MS Office, Analytical Skills, Good Communication Skills
Job Description

Roles & Responsibilities

  • Handle grievances to preserve the company's reputation.
  • Demonstrate product as and when required
  • Manage business operations in assigned divisions to achieve company goals.
  • Evaluate division performance and recommend new strategies for performance improvements.
  • Resolve business issues and ensure that all escalated issues are closed.
  • Address business inquiries from customers and team members in a professional manner.
  • Identify resources, assign workloads, and manage schedules to ensure timely deliveries.
  • Ensure that team work in compliance with company policies and procedures.
  • Assist in employee recruitment, performance evaluation promotion, retention, and termination activities
  • Identify skill gaps and provide appropriate trainings to team.
  • Develop and enforce best practices to ensure operational efficiency.
  • Oversee staffing adjustments to obtain maximum productivity.
  • Recommend cost-reduction initiatives while maintaining productivity and quality.
  • Develop new business programs to meet productivity and revenue goals.
  • Provide guidance to team members and monitor their performance, discipline, and attendance on regular basis.
  • Identify areas of improvements and concerns and accordingly develop action plans.
  • Process client invoicing promptly and oversee business accounting processes.

Required Skills Set

  • Good verbal and written communication skills.
  • Good presentation skills
  • The ability to influence and negotiate with others
  • The ability to think creatively and strategically
  • Self-motivation and the ability to be motivated by targets
  • Knowledge of maintaining reports of existing clients
  • Efficient operation
  • Strategy formation
  • Budget management, conducting seminars, team counselling
  • Strong analytical skills
  • Decision making skills

Required Resources

  • Would be required to maintain a personal laptop, smart cell phone, and good internet connectivity.
  • Candidate must have their own vehicle (two-wheeler/four-wheeler) (We'll provide candidate with the fuel expenses @ Rs. 3.5 per km for two-wheeler & Rs. 8.5 per km for four-wheeler).

Experience: 2-3 Years in EdTech Industry

Qualification: Graduation in any stream

Work Location: Lucknow, Kanpur, Delhi NCR, West Bengal, Uttarakhand

Vacancy: 1 for Each Location

Remuneration: Upto 35,000 per month

Note: Looking for an immediate joiner

  • Strategy formation, Strong analytical skills, Decision making skills, Good verbal and written communication skill
Is your Notice Period Negotiable?
Are you comfortable with 6 days working ?
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