Job Responsibilities
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Contact potential or existing customers to inform them about a product or service using scripts.
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Answer questions about products or the company.
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Ask questions to understand customer requirements and close sales.
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Enter and update customer information in the CRM.
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Take and process orders in an accurate manner Maintain sales pipeline with accuracy.
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Handle grievances to preserve the company's reputation. Keep records of calls and sales and note useful information.
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Understand our ideal customers and how they relate to our products.
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Create and maintain positive client relationships to build the business.
Required Skills Set
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Must have Sales Experience in ERP.
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1+ years of experience as a Telecaller in the software sales industry.
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Proven track record of positive sales performance.
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Experience in implementing sales strategies.
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Experience in customer relationship management. Experience in CRM and Cloud Telephony Tools. Experience in Digital Marketing (optional).
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Excellent written and verbal communication skills especially English.
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Have a flair for selling and building relationships with individuals and organizations.
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Excellent persuasion skills, ability to spot opportunities, and go after them with gusto.
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Ability to work independently without supervision. Keen sense of using the internet and telephone as a medium to connect with customers.
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Patience and the ability to tactfully handle customer negotiations.
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Dedication to provide great customer service.
Required Resources
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Would be required to maintain a personal laptop, smart cell phone, and good internet connectivity.
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Candidate must have their own vehicle (two-wheeler/four-wheeler) (We'll provide candidate with the fuel expenses @ Rs. 3.5 per km for two-wheeler & Rs. 8.5 per km for four-wheeler).
Remuneration: The salary will not be a restricting factor. The compensation structure will constitute a fixed base salary and tremendous upside potential through a performance-linked incentive plan.
Requirement: Male candidates only
Qualification: BBA, MBA (Marketing)
Tools: CRM
Work Experience: 0-3 Years
Work Location: Surat
Note: Preference will be given to immediate joiner or who can join within 15 days.